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“Throughout all of our dealings with the various people at FBM we have been extremely impressed with the personal , professional and very caring service we have received throughout the whole transaction. We were impressed with efficiency and punctuality of Sarah Cowlam from .Narberth, We were extremely happy with the friendly and professional communications we had with Niamh Davies from the Tenby office. She went out of her way to ensure we got viewings and information as we needed it, she was so supportive and motivating when there were delays. The Sales Progression Manager Lisa Bradley has been exceptional, she has kept a ready line of communication going so that we always knew where we were with the sale, contacting us out of normal office hours when she thought it would be beneficial for us. She has kept her finger on the pulse and made things happen to help ensure a conclusion to the sale despite various difficulties that arose. Overall, the staff we dealt with made a difficult process as pleasant as is possible in the circumstance with good humour, efficiency and a genuine care for providing excellent customer service. Thank you to them all. Wish all Estate Agents were as customer focused.”
Mr and Mrs D
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“Really good experience with FBM! Enquired about a property to view and was contacted within 24 hours as a response. Viewed the property with Anwen and she was super lovely and very informative with any questions we asked, very genuine responses which made the process easier as we didn’t feel like we were being fooled into anything as we were naive FTB-ers! We ended up wanting to make an offer and the property and liaising with Anwen was easy and efficient, anything I was unsure about she helped with when conversing between the owners, all the way up until Completion on the property we had a really helpful experience with FBM as a whole and even with a couple of hiccups along the way, when we had to go into the office to sort things out, we had just as good a service as we had received before from Anwen so overall we were super happy! Thank u for all your help FBM!”
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Becci C
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“Niamh and Lisa have been exceptional. Always helpful, easy to contact, supportive during a difficult sale. I always felt they were working for me, and wanted the best sale price and completion of house sale. Both deserve an FBM bonus! Delighted.”
Rhian R
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“I have bought and sold with FBM Milford Haven several times over the last few years, very professional and hassle free, keep up the great work girls👌👌”
Phil B
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“Always on hand to offer professional and friendly advice. A****”
Mark B